Politique de remboursement

ALL SALES ARE FINAL.

Because we specialize in high-demand, collectible sneakers and streetwear, every product is authenticated and verified before sale. Once an item leaves our store, we can’t guarantee it hasn’t been worn or altered, so we cannot accept standard returns. Please review product details and sizing carefully before completing your order.

If you experience an issue with your order (such as receiving the wrong item or size), please contact our support team at support@shopkultureklash.com with your order details. Our team will promptly review and address your request.

Since sizing can vary between brands and models, we strongly recommend checking our size guide and product descriptions before placing an order — or reaching out to us directly so our team can help guide you to the right fit. Please note that size-related concerns are not eligible for refunds or exchanges.

For customers who wish to part with an item after purchase, we occasionally offer a buyback option:

1. You may bring the item back for inspection.
2. Our authentication team will re-verify the product using expert evaluation and third-party tools.
3. If the item passes, we may provide a buyback price, which will be lower than the original purchase price to reflect re-verification and current market value.

This process protects our community and ensures that every product sold through Kulture Klash remains 100% authentic.